Continuous Improvement

Goal: Create a culture of service excellence to support the University’s mission

Scope: Coordinate the support services of the University to ensure excellent customer service, operating processes, resource stewardship, and employee engagement

Leadership Committee:

  • John Affleck-Graves, Executive Vice President, Committee Chair
  • Janet Botz, Vice President for Public Affairs and Communication
  • Marianne Corr, Vice President and General Counsel
  • Erin Harding, Associate Vice President for Strategic Planning
  • James Lyphout, Vice President for Business Operations
  • Scott Malpass, Vice President and Chief Investment Officer
  • Christine Maziar, Vice President and Senior Associate Provost
  • Robert McQuade, Associate Vice President for Human Resources
  • Lou Nanni, Vice President for University Relations
  • Rev. Mark Poorman, C.S.C., Vice President for Student Affairs
  • John Sejdinaj, Vice President for Finance
  • Gregory Sterling, Dean of the Graduate School
  • Jack Swarbrick, Athletic Director
  • Gordon Wishon, Chief Information Officer
  • Shannon Cullinan, Senior Staff Coordinator